When ordering you can choose the payment method you prefer:
- Paypal / credit card. If you do not have a paypal account just follow the instructions to temporarily hook a card.
If you have a VAT number and want an invoice, write it in the order form. We will then send you an e-mail to ask you for additional information needed for billing.
Shipping is FREE for orders over 50 euros.
€ 7.90 for ordinary shipments, all over the country and in Europe, € 12.90 outside Europe.
The delivery of the products occurs approximately in 3-5 working days (therefore from Monday to Friday) from receipt of the order, by courier Bartolini, abroad the courier may be different.
Made easy and free
If for some reason the product you have purchased does not satisfy you, it is your right to return it.
We have decided to extend the period of right to return from the usual 10 days to 14 days, as advised by the European Economic Community in the guidelines on consumer rights for distance purchases.
In case of return, please contact Rivertale Productions. The return of goods is FREE but you must inform us within 14 days from the date of purchase.
When we receive your return, we will arrange for the reimbursement or replacement of the product (for example for a product defect), depending on what we have agreed.
If you need more information or clarification, you can write to us at firstname.lastname@example.org